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I have a Plus Pro membership, but I cannot access the Plus Exercise and Telerehab platform. When I try to access this service an error message is displayed. Why did this happen?

The Plus Exercise and Telerehab platform is provided by our partner, Rehab My Patient (RMP). If you experience an access problem, your account on the RMP system may have been temporarily suspended. At least once per week,  the RMP system will detect a user trying to make a copy of all or a significant proportion of the exercise database. In order to prevent this the RMP system attempts to detect inappropriate user activity (e.g. exercise programmes containing a large number of exercises, patients that do not appear to be genuine) and will automatically suspend access for that user.

Please contact us to let us know your account has been suspended, and we will look into this for you. 

Tips for creating effective exercise programmes:

Did you know that research supports sending smaller exercise plans?  Of those participants prescribed 2 of fewer exercises, 86% were found to be compliant. In contrast, only  54% of those prescribed 4 or more exercises were found to be compliant.  

Here are some great resources for you on exercise prescription.

Thank you for understanding and for using the Plus Exercise and Telerehab platform responsibly. 

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