Online Course
Communication and Trauma-Informed Care for Displaced Persons
Enhancing care for displaced persons with language barriers and traumatic experiences

4.5-5 hours





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Learning, Acting and Building for Rehabilitation in Health Systems

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It is essential that rehabilitation workers recognise that displaced persons have often experienced significant trauma and stress. Being forced to share about traumatic events too soon can lead to re-traumatisation. Therefore, effective communication and knowledge of trauma-informed care are essential when working with this population. This course will explore these concepts and consider the role of interpreters and translators in facilitating optimal communication with displaced persons.


This course provides an overview of communication, creating a therapeutic alliance and trauma-informed care for displaced persons.


This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:

  1. Introduction
  2. Facilitating Optimal Communication
  3. Working with Interpreters
  4. Creating a Therapeutic Alliance
  5. Trauma-informed Care
  6. Interprofessional Team

Target audience

This course is aimed at rehabilitation professionals, students and assistants including but not limited to Physiotherapists, Occupational Therapists, Speech and Language Therapists, Rehabilitation Doctors, Rehabilitation Nurses, Prosthetists, Orthotists, Psychologists, Audiologists, Dietetics, Social Workers. Community Health Workers, Nurses or Medical Doctors interested in this subject are also invited to participate.


Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 4.5-5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.
Types of Activities - Reading Physiopedia pages, journal articles, book chapters. Watching videos. Attempting quizzes. Participating in an international discussion forum.
Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 4.4 Plus points will be added to your personalised learning dashboard.

Requirements to complete this course

In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:

  1. Respect the Plus Community Culture.
  2. Log all the required learning activities as complete (represented by the orange icons!).
  3. Actively and appropriately participate in the course discussions.
  4. Pass a final quiz with a score of 80% or more.
  5. Complete a course evaluation form.

Learning outcomes

At the end of this course you will be able to:

  • discuss how to cultivate cultural sensitivity in order to create a trusting therapeutic space and facilitate communication with patients and significant others
  • explain the role that translators and interpreters play in facilitating optimal communication when working with displaced persons
  • identify holistic approaches that reduce the impact of trauma and address patient difficulties related to trauma and psychosocial issues
  • describe strategies to reduce barriers to interprofessional communication and facilitate effective interprofessional teamwork
  • discuss the role of a rehabilitation professional in a camp setting
Featured reviews
It is a great and valuable course that any medical personnel should take!
Lars Grosfeld
Such an excellent course! I would advise anyone who plans to improve their patient handling skills and reinforce their team player abilities to complete this course!
Ian Chipupila
It has been an excellent experience going through this course. It has opened my eyes to understanding therapeutic alliance in a way I had never looked at before. I look forward to more such courses. Thank you, Plus!
Edward Bahago
It has been a lot of learning! What caught my attention most is trauma-informed care. It is essential for us as rehabilitation professionals to prevent re-traumatization and instead seek to understand their experiences. We must respond to them appropriately while being sensitive and respectful to the client without dismissing their experiences or coping strategies as they have managed their best.
Nancy Gloria Ayugi
It has been the most exciting part of this course series, and I think I have gained sufficiently from it. I can not wait to implement all I have learned into my practice!
Chioma Obineche
I never understood the importance of formal interpreters until I took this course. Also, I appreciate that innovative solutions are crucial for better access to rehabilitation services based on the context to which the module has exposed me.
Mary Akinwola
Physical Therapist
The entire course is impressive! I would recommend it to any psychologist who wants to work with displaced persons and help them alleviate psychological distress due to physical displacement.
Ramadhan Hassan
I want to say thank you so much for providing us with this course! It is a field I am interested in and hoping to be able to volunteer one day. This course is helping me gather so much knowledge. I am enjoying my time spent learning from this course.
Kamilia Farah
It is perhaps the most critical course included in this program. Communication has many angles, and this course highlights all the necessary corners that help to deliver proper assistance to our clients.
Miguel Cerna
Exercise Therapist
El Salvador