Online Course: Culture and Communication
Appropriately communicate with patients with respect to their backgrounds, beliefs, and lifestyles
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Course instructor:
Marissa Fourie
Marissa Fourie is a physiotherapist with a special interest in effective patient communication and the management of acute and chronic pain
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Accredited certificate of completion
Introduction
Culture can be defined as a homogenous set of values, norms or attitudes (often deeply rooted), shared by a specific group of people. Every culture comprises distinct visible aspects (for example, language, clothing, music, food) and non-visible aspects (such as communication styles, beliefs, values, ethics and handling of emotions). The non-visible aspects of culture will determine how people perceive health and illness, and how they will respond thereto. In this third course, Marissa Fourie describes how culture can influence health in many ways, including communication and presentation of symptoms, coping styles, willingness to seek medical care, bias/preference towards management strategies as well as trust and compliance to a health care professional.
Aims
This course aims to provide you with an understanding of culture and how medical professionals should communicate with patients with culture in mind.
Outline
This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:
- Video
- Reading activity
- Quiz
Target audience
This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.