Online Course: Culture and Communication
Appropriately communicate with patients with respect to their backgrounds, beliefs, and lifestyles
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Culture can be defined as a homogenous set of values, norms or attitudes (often deeply rooted), shared by a specific group of people. Every culture comprises distinct visible aspects (for example, language, clothing, music, food) and non-visible aspects (such as communication styles, beliefs, values, ethics and handling of emotions). The non-visible aspects of culture will determine how people perceive health and illness, and how they will respond thereto. In this third course, Marissa Fourie describes how culture can influence health in many ways, including communication and presentation of symptoms, coping styles, willingness to seek medical care, bias/preference towards management strategies as well as trust and compliance to a health care professional.
This course aims to provide you with an understanding of culture and how medical professionals should communicate with patients with culture in mind.
This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:
- Reading activity
This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.
Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.
Types of Activities - Reading Physiopedia pages, journal articles, book chapters. Watching videos. Attempting quizzes. Participating in an international discussion forum.
Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1.3 Physioplus points will be added to your personalised learning dashboard.
Requirements to complete this course
In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:
- Respect the Physioplus Community Culture.
- Log all the required learning activities as complete (represented by the orange icons!).
- Actively and appropriately participate in the course discussions.
- Pass a final quiz with a score of 80% or more.
- Complete a course evaluation form.
At the end of this course you will be able to:
- select up to 8 components of the role of culture in healthcare
- list the major challenges of cultural diversity in medical practice
- identify effective means to adapt medical communication to various cultures