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Communication – The Most Potent Tool in the Box

Online Course: Communication – The Most Potent Tool in the Box

Become the best communicator to ensure patient adherence and optimal outcome

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Course instructor:

Marissa Fourie

Marissa Fourie is a physiotherapist with a special interest in effective patient communication and the management of acute and chronic pain

1-1.5 hours

Summarising the latest research & evidence

Trusted by over - clinicians

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Accredited certificate of completion


Communication is the central cornerstone on which successful medical management is built. Without it, it will be exceedingly difficult or impossible to make diagnoses, devise treatment plans, advise and educate patients and optimally pursue the continuation of care. In fact, according to patients, excellent communication and interpersonal skills rank higher than medical competency.


This course aims to teach the learner key concepts in communication such as the process of communication, potential barriers to communication, the goal of medical communication and where to start so that you effectively communicate with your patients.


This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:

  1. Video
  2. Reading activity
  3. Quiz

Target audience

This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.

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