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Courageous conversations are usually discussions that are difficult and uncomfortable. We often dread them, or at least stew about them for days or weeks before the discussion actually occurs. They create emotions on both sides of the conversation and tend to be associated with awkward, stressful, or challenging situations. It can be tempting to avoid this discussion and put it off, hoping the situation resolves itself. Most times the leader has a goal or a desired outcome that needs to be achieved within the discussion. This may be a behaviour change, a specific action needs to happen, or possibly a change in attitude. Being open, authentic, and honest while maintaining an atmosphere of trust and respect can be daunting for many leaders.
At the close of this short course, you will have the knowledge and skills to confidently lead a courageous conversation in your workplace or your personal life.
This course is made up of videos, reading, discussions and a final quiz. The course content is split into the following sections:
- Reading activity
This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.
Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1-1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.
Types of Activities - Reading Physiopedia pages, journal articles, book chapters. Watching videos. Attempting quizzes. Participating in an international discussion forum.
Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 0.9 Physioplus points will be added to your personalised learning dashboard.
Requirements to complete this course
In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:
- Respect the Physioplus Community Culture.
- Log all the required learning activities as complete (represented by the orange icons!).
- Actively and appropriately participate in the course discussions.
- Pass a final quiz with a score of 80% or more.
- Complete a course evaluation form.
At the end of this course you will be able to:
- apply the rehab leadership framework to a case scenario
- assess a situation using the conflict continuum
- discuss the 3 phases of a courageous conversation
- describe the Gibbs reflective and the Bar-On EQ-i model
Muriiki Vincent Karani
This is amongst the best courses any therapist can take!
One thing that impressed me about this online course is if I have a question, there is always a quick response (the discussion forum is available all the time). This is critical when distance is involved. Excellent content and videos that build on your knowledge, reinforce, and then expand. The quizzes were well designed and very good learning tools.