Online Course
Mobile Phone Use in Disaster, Conflict and Displacement
Explore the use of mobile phones to support health professionals and displaced persons in crisis situations

1-1.5 hours





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Sue Piché
Course instructor

Sue is a certified Canadian psychiatric and mental health nurse who has considerable experience in many areas of nursing practice.

Course instructor

Learning, Acting and Building for Rehabilitation in Health Systems

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In healthcare, communication failures can directly or indirectly cause preventable harm. High-risk moments in communication may be during transitions of care, such as when patients move from one area to another, during shift changes, or when orders are being relayed, including for medications or different treatments. These moments can be even more challenging during crisis situations which result in mass displacement, such as disaster and conflict. Mobile phones are also a lifeline for displaced persons during their journey and when they arrive in their host community. This course explores the use of mobile phones and other technologies by health professionals and displaced persons in crisis situations.


This course aims to provide an overview of mobile phone use by health professionals and displaced persons in disaster, conflict and displacement situations.


This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:

  1. 2 Videos
  2. Reading activity
  3. Quiz

Target audience

This course is aimed at rehabilitation professionals, students and assistants including but not limited to Physiotherapists, Occupational Therapists, Speech and Language Therapists, Rehabilitation Doctors, Rehabilitation Nurses, Prosthetists, Orthotists, Psychologists, Audiologists, Dietetics, Social Workers. Community Health Workers, Nurses or Medical Doctors interested in this subject are also invited to participate.


Availability - this course is online and can be completed on your own schedule.

Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1-1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.

Types of Activities - Watching videos, reading, a final quiz and participating in an international discussion forum.

Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1.1 Plus points will be added to your personalised learning dashboard.

Requirements to complete this course

In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:

  1. Respect the Plus Community Culture.
  2. Log all the required learning activities as complete (represented by the orange icons!).
  3. Actively and appropriately participate in the course discussions.
  4. Pass a final quiz with a score of 80% or more.
  5. Complete a course evaluation form.

Learning outcomes

At the end of this course you will be able to:

  • identify at least three digital technologies that can be beneficial during a humanitarian crisis
  • describe at least four ways that mobile phones are used by displaced persons

Instructor financial and non-financial disclosures

Sue Piché: No relevant relationships disclosed by instructor.


For special needs or accommodations please contact us with details of how we can meet your needs.

Featured reviews
As a physiotherapist, it made me more aware of issues that migrants in my local community have been experiencing.
Brian Scott
United Kingdom