Online Course
Leadership – Courageous Conversations
How to confidently navigate difficult and uncomfortable discussions.

1-1.5 hours





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Jason Giesbrecht
Course instructor

Senior healthcare leader and physiotherapist with more than 25 years of experience

Course image - Leadership – Courageous Conversations
Summarising the latest research & evidence
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Courageous conversations are usually discussions that are difficult and uncomfortable. We often dread them, or at least stew about them for days or weeks before the discussion actually occurs. They create emotions on both sides of the conversation and tend to be associated with awkward, stressful, or challenging situations. It can be tempting to avoid this discussion and put it off, hoping the situation resolves itself. Most times the leader has a goal or a desired outcome that needs to be achieved within the discussion. This may be a behaviour change, a specific action needs to happen, or possibly a change in attitude. Being open, authentic, and honest while maintaining an atmosphere of trust and respect can be daunting for many leaders.


At the close of this short course, you will have the knowledge and skills to confidently lead a courageous conversation in your workplace or your personal life.


This course is made up of videos, reading, discussions and a final quiz. The course content is split into the following sections:

  1. Video
  2. Handouts
  3. Reading activity
  4. Quiz

Target audience

This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.


Availability - this course is online and can be completed on your own schedule.

Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1-1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.

Types of Activities - Watching videos, reading, a final quiz and participating in an international discussion forum.

Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1 Plus points will be added to your personalised learning dashboard.

Requirements to complete this course

In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:

  1. Respect the Plus Community Culture.
  2. Log all the required learning activities as complete (represented by the orange icons!).
  3. Actively and appropriately participate in the course discussions.
  4. Pass a final quiz with a score of 80% or more.
  5. Complete a course evaluation form.

Learning outcomes

At the end of this course you will be able to:

  • apply the rehab leadership framework to a case scenario
  • assess a situation using the conflict continuum
  • discuss the 3 phases of a courageous conversation
  • describe the Gibbs reflective and the Bar-On EQ-i model

Instructor financial and non-financial disclosures

No relevant relationships disclosed by instructor.


For special needs or accommodations please contact us with details of how we can meet your needs.

Featured reviews
This is amongst the best courses any therapist can take!
Muriiki Vincent Karani