Introduction

Courageous conversations are usually discussions that are difficult and uncomfortable. We often dread them, or at least stew about them for days or weeks before the discussion actually occurs. They create emotions on both sides of the conversation and tend to be associated with awkward, stressful, or challenging situations. It can be tempting to avoid this discussion and put it off, hoping the situation resolves itself. Most times the leader has a goal or a desired outcome that needs to be achieved within the discussion. This may be a behaviour change, a specific action needs to happen, or possibly a change in attitude. Being open, authentic, and honest while maintaining an atmosphere of trust and respect can be daunting for many leaders.

Learning outcomes

At the end of this course you will be able to:

• apply the rehab leadership framework to a case scenario
• assess a situation using the conflict continuum
• discuss the 3 phases of a courageous conversation
• describe the Gibbs reflective and the Bar-On EQ-i model

Target audience

This course is aimed at Physiotherapy and Physical Therapy clinicians, students and assistants. Other interested professionals such as athletic trainers, occupational therapists, nurses or medical doctors interested in this subject are also invited to participate.

Practicalities

• Availability - this course is online and can be completed on your own schedule.
• Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1-1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.
• Types of Activities - This course includes instructional and/or practical videos, reading activities, AI supported learning activities, reflection, evaluation forms, a quiz and additional resources.
• Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1 Plus points will be added to your personalised learning dashboard.

Instructor financial and non-financial disclosures

No relevant relationships disclosed by instructor.

Accessibility and Non-Discrimination Policy

Physiopedia Plus is committed to providing an inclusive and accessible learning environment for all participants. We do not discriminate on the basis of race, colour, national origin, religion, sex, disability, military status, sexual orientation or age in any aspect of our continuing education services. We are dedicated to ensuring that all learners can fully participate in our programmes. Participants who require accommodations or have special needs are encouraged to contact us with details so that we can make all reasonable efforts to meet these requirements.