Practicalities

Availability - this course is online and can be completed on your own schedule.

Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1.5-2 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.

Types of Activities - Watching videos, reading, a final quiz and participating in an international discussion forum.

Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1.4 Plus points will be added to your personalised learning dashboard.

Requirements to complete this course

In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:

1. Respect the Plus Community Culture.
2. Log all the required learning activities as complete (represented by the orange icons!).
3. Actively and appropriately participate in the course discussions.
4. Pass a final quiz with a score of 80% or more.
5. Complete a course evaluation form.

Learning outcomes

At the end of this course you will be able to:

• select 4 features of conflict
• select the ideal conflict management principles based on specific case examples
• Identify at least 5 features of conflict management

Instructor financial and non-financial disclosures

No relevant relationships disclosed by instructor.

Accessibility

For special needs or accommodations please contact us with details of how we can meet your needs.