Introduction

Self-reflection in communication is a powerful tool that allows individuals to gain insight into their thoughts, emotions, and behaviours in their interactions with others. It involves examining values and unconscious personal biases and how they affect communication. These unconscious biases are called Implicit Biases. In a healthcare setting, implicit biases and values might compromise the quality of care provided. This course discusses the theory behind personal values and biases, how they affect communication, and techniques for self-reflection to become a better communicator.

Learning outcomes

At the end of this course you will be able to:

• discuss the definition and key features of values, implicit biases, stereotypes, prejudice and discrimination
• identify Shalom Schwartz's ten basic values
• identify at least three strategies to enhance your ability to self-reflect on your communication

Target audience

This course is aimed at rehabilitation professionals, students and assistants including but not limited to Physiotherapists, Occupational Therapists, Speech and Language Therapists, Rehabilitation Doctors, Rehabilitation Nurses, Prosthetists, Orthotists, Psychologists, Audiologists, Dietetics, Social Workers. Community Health Workers, Nurses or Medical Doctors interested in this subject are also invited to participate.

Practicalities

• Availability - this course is online and can be completed on your own schedule.
• Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1.5-2 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.
• Types of Activities - This course includes instructional and/or practical videos, reading activities, AI supported learning activities, reflection, evaluation forms, a quiz and additional resources.
• Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1.3 Plus points will be added to your personalised learning dashboard.

Instructor financial and non-financial disclosures

Marissa Fourie: No relevant relationships disclosed by instructor.

Accessibility and Non-Discrimination Policy

Physiopedia Plus is committed to providing an inclusive and accessible learning environment for all participants. We do not discriminate on the basis of race, colour, national origin, religion, sex, disability, military status, sexual orientation or age in any aspect of our continuing education services. We are dedicated to ensuring that all learners can fully participate in our programmes. Participants who require accommodations or have special needs are encouraged to contact us with details so that we can make all reasonable efforts to meet these requirements.