Online Course
Adapting Communication to Different Populations
Embrace diversity through adaptive communication

1-1.5 hours





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Marissa Fourie
Course instructor

Marissa Fourie is a physiotherapist with a special interest in effective patient communication and the management of acute and chronic pain

Course instructor

Learning, Acting and Building for Rehabilitation in Health Systems

Course image - Adapting Communication to Different Populations
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Effective communication is the cornerstone of establishing meaningful connections between healthcare providers and their patients. However, it is essential to recognise that not all populations communicate in the same way or share the same cultural and linguistic backgrounds. Adapting communication for different populations requires a thoughtful and varied approach. This course explores ways to adapt your communication style to multiple patient groups to foster respect for their individual differences.


This course aims to describe ways to adapt your communication for different patient populations.


This course is made up of videos, reading, forum posts and a final quiz. The course content is split into the following sections:

  1. Videos
  2. Reading activity
  3. Quiz

Target audience

This course is aimed at rehabilitation professionals, students and assistants including but not limited to Physiotherapists, Occupational Therapists, Speech and Language Therapists, Rehabilitation Doctors, Rehabilitation Nurses, Prosthetists, Orthotists, Psychologists, Audiologists, Dietetics, Social Workers. Community Health Workers, Nurses or Medical Doctors interested in this subject are also invited to participate.


Availability - this course is online and can be completed on your own schedule.

Hours of Learning - No deadlines are applied to this course and it can be started and completed in your own time according to your personal schedule. We expect the required elements to take around 1-1.5 hours depending on your schedule and learning style. Additionally there are many optional resources provided and if you choose to review these the course could take longer to complete.

Types of Activities - Watching videos, reading, a final quiz and participating in an international discussion forum.

Certificates - At the end of the course, when you have completed all of the required elements, you will be able to download a certificate of completion and 1.3 Plus points will be added to your personalised learning dashboard.

Requirements to complete this course

In order to complete this course and receive a course completion certificate plus CEUs/CCUs/CPD points you will need to:

  1. Respect the Plus Community Culture.
  2. Log all the required learning activities as complete (represented by the orange icons!).
  3. Actively and appropriately participate in the course discussions.
  4. Pass a final quiz with a score of 80% or more.
  5. Complete a course evaluation form.

Learning outcomes

At the end of this course you will be able to:

  • identify at least four different types of questioning strategies to use when communicating with patients
  • describe at least four ways providers can enhance communication and establish trust when working with patients from different populations

Instructor financial and non-financial disclosures

Marissa Fourie: No relevant relationships disclosed by instructor.


For special needs or accommodations please contact us with details of how we can meet your needs.

Featured reviews
I enjoyed this course because it gave me a greater understanding of the different components of communication and how foreign cultures, ages, populations, and cultures view things. Becoming more aware can be done effectively and efficiently without making mistakes.
Sophia Barton
Personal Trainer
United Kingdom
One of the most striking aspects of communication was the emphasis on active listening. This course encouraged us to genuinely hear and comprehend each other's perspectives before responding. This approach allowed for meaningful exchanges where diverse viewpoints were acknowledged and respected. The communication created a sense of belonging by valuing every voice in the room, ultimately fostering trust and understanding.
Uroosa Amin
Physical Rehabilitation Doctor